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Passport assistance
Renewals, children’s passports, replacements and express requests.
What do you need help with?
Your starting document checklist
- Completed application for the selected passport category
- Computerised birth certificate with Personal Identification Number (PIN)
- Current or most recent passport for a renewal
- Supporting citizenship, name-change or marriage documents, where applicable
This is a starting checklist. We confirm the exact requirements for your circumstances and the relevant authority before work proceeds. Please do not email passports, bank statements or other sensitive documents.
Official reference: Immigration Division — passport requirements and fees ↗
Reviewed 30 October 2026. Requirements can change; the authority’s instructions take priority.